Hilfezentrum

How do I register?

Click 'Register' on the homepage and enter your email and password.

How do I open a supplier account?

Select 'Supplier' in the registration form. You'll need to upload your company information and tax certificate.

I forgot my password, what should I do?

Click 'Forgot Password' on the login page to send a reset link to your email.

How do I list a product?

From your supplier dashboard, go to 'My Products' → 'Add New Product'.

How many products can I add?

10 products with Starter plan, 50 with Pro, unlimited with Enterprise.

Can I upload product images?

Yes, you can upload up to 5 images per product.

How long does the free trial last?

You can use the Starter plan for free for 6 months from the date of opening your account.

How do I make a payment?

Make a bank transfer to the company IBAN and then send a payment notification via the dashboard.

When does the subscription become active?

Your subscription is activated immediately after the admin approves your payment notification.

How do I contact a supplier?

Use the 'Send Message' button on the supplier or product page.

What is an RFQ (Request for Quote)?

A request form created to receive quotes from multiple suppliers for a product you need.

How do I create an RFQ?

Click 'Request Quote' in the top menu to create a new quote request.